It was a real pleasure dealing l with Paul at AirNmore. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Email Support800-707-8725. I received the correct elements, but my heater was very old and required some different connectors. Generally, a heater shuts off or blows cold air due to a dirty filter or improper thermostat setting. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. Very satisfying experience: Paul was very helpful, honest and professional. These extensions can reduce the power that the heater unit receives. your . Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4 142 $7599 ($25.33/Count) FREE delivery Wed, Feb 22 I was going to order a replacement heating element but he told me it was probably the board.. Tighten the loose connection and replace the damaged or corrupted wiring, Clean the filters dirt and debris build-up, Replace the blown-out thermal fuses and tripped circuit breakers, Avoid using too many appliances in one outlet to reduce its overloading, Ensure the fans proper installation inside the heater, Before turning on your heater, check the rooms temperature, Check and replace the malfunctioning power transformer, blown fuse, bad front control board, and lousy high-limit switch, Inspect the AC cords ground and replace the flawed AC cord, Broken, cracked, or discolored ceramic ends of the bulb. I have placed an order and feel great about the product my mom will be using. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. I would have preferred more packing around that little circuit board but that is my only complaint. AirNmore is customer service focused. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Model number: GEN 4 I will tell everyone about this company! I received them that Friday afternoon . EdenPURE Infrared Fireplace Model A5903. We don't need no stinking snow. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. We cleaned the fan and filter, and made sure the fan is mounted right, but it still squeaks. Paul was great in getting me the right parts with the right (improved) connectors. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. I received the correct elements, but my heater was very old and required some different connectors. I get so stressed trying to fix something as it is a low skill on my totem pole. Can you help me, or do I need to send it for repair ? Not Compatible EdenPURE Replacement Part - Panel - TopCompatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Panel - FrontCompatible with Models:EdenPURE GEN 2. My old Edenpure heater should be good for another ten years! Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Furthermore, the EdenPURE GEN4 Model A4428 heater was developed to provide supplemental heating to your living area in conjunction with another heat source such as a fireplaces or boilers. I will tell everyone about this company! Model number: GEN 4 Google Rating 4.9 Email Support 800-707-8725 From the electrical wall outlet, unplug the heaters power cord. Then plug the unit back & check whether it is working or not. AirNmore is customer service focused. Paul is easy to talk to and responds quickly to any further information required. per night. Welcome to Pure Energy LLC! Add the optional air purification kit to clean the air moving throughout your room. Great products and great customer service. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. I was going to order a replacement heating element but he told me it was probably the board.. EdenPURE GEN30 Hybrid Heater. thanks harold . We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. Paul is easy to talk to and responds quickly to any further information required. Would highly recommend his services to anyone. 2 hours later I received an email stating the parts had shipped . To fix the issue, contact the Edenpure customer support center. and stop . If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Reviewed on Feb 4, 2023. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. I will always come back. Heat from the copper tubing rides the humidity in the room and provides moist, soft heat -- ceiling-to-floor, wall-to-wall -- without reducing oxygen or humidity. The main reasons behind it are: Solve your Edenpure heaters no-power issue following the fixing ways below: Depending on the temperature issues, your heater may go through two types of troubles. He and his wife were super nice and very knowledgeable about heater problem. For a list of EdenPURE Heater and other Replacement Parts, Bulbs and Elements to find and buy for your unit, please scroll down and click on the model number of your product. I called AirNmore spoke to Paul and he was very happy to help me with my problem. ft. GEN4: 18 x 13 x 16 - 27 lbs. heat setting). But I got that heater working, I am warm, and Paul helped me. The parts also arrived quickly. I received them that Friday afternoon . Therefore, the time needed to heat the room will take much longer. IMPORTANT SAVE THESE INSTRUCTIONS. The causes of it are:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0'); After plugging your Edenpure heater at the electric outlet, if it fails to turn on, then check the power supply outlet and repair it if required. The parts were perfect and came here in a timely fashion. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. I was trying to find a replacement heater for my 85 year old mom. Model number: A4428 Google Rating 4.9 I desperately needed to fix my EdenPure Gen 4 heater. She had very specific requirements from her last heater. He suggested a clever, no-cost simple fix and it worked great! Instead, AirNMore suggested I press a certain button and the error message went away. Contacted Paul to assist me with the process. Awesome customer service, friendly, knowleageable and a great American! It certainly was a pleasure to come to know him. info@airnmore.com, Copyright 2021 Better Living with Air & More. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . Choose your part carefully. All Right Reserved by FIREPLACEHUBS. Vocational, Technical or Tra. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. This product is certified by Amazon to work with Alexa. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Best service I've seen in years. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. This year we turned it on and it will not heat. Stand the unit upright in case of a tripped unit. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. Would recommend to anyone. To reset, unplug the power for 30 minutes. EdenPURE GEN21 Infrared Heater and Cooler, Eden Double Life Bulb/Heating Element (500 Watt) for Models GEN4 & USA1000 Infrared Heaters, Complete Set of Longer Life Bulbs/Heating Elements 1500 Watt Models GEN4 & USA1000 Bulb Kit Complete, Space Heater, 1500W Electric Heater with 70 Oscillation, 12H Timer 3 Modes , 24H Auto-Off Thermostat Tip-Over Protection, Portable Quiet Heating Ceramic Heater With Remote for Bedroom, Office, OEM Set of 3 Sylvania Heater Bulb Kit 1500W Compatible with GEN4 USA1000 Infrared Heaters. Your filter must be dry before re-installing in your GEN4 heater. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Highly recommended. Use a soft-bristled brush to clean the fans dirt or dust build-up. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. Very frustrating. !Regina aka A Damsel in Distress. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Could the thermostat cause this? Stay at this 5-star luxury hotel in Strasbourg. You can purchase replacement heating elements for your GEN4 A4428 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. Are there places I can take it for repair.ThanksBob. To fix your heaters three times beeping fact, you have to reset your heater. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Still, if you struggle to resolve any issue, dont forget to let us know. Eden Pure could not help me. We have also been servicing EdenPURE heaters for over 10 years. This cycle occurs every three minutes for about 20 seconds. Better Living with Air & More stands behind every product they sell. He was right. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. 2 hours later I received an email stating the parts had shipped . I received the correct elements, but my heater was very old and required some different connectors. !Regina aka A Damsel in Distress. My main concern was for safety. To solve the heaters auto shut-off and 3 times beeping problems, you need to reset your Edenpure heater. Better Living with Air & More stands behind every product they sell. Sandra. Great guy and a super family run business to deal with ! Implies, it is certainly worth it. EdenPURE Heaters Quartz Infrared . Ft. Modular design . Continue being a Good Samaritan!!! Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Would highly recommend his services to anyone. Thanks. !Regina aka A Damsel in Distress. However, to solve the issue, you have to reset the heater. The EdenPURE portable electric heater is a scam by my count. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. Electricity drives a powerful quartz infrared lamp. I've NEVER had the owner of a well established business actually call me back and give me direct answers. Thank you, Paul! 2 hours later I received an email stating the parts had shipped . Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Now It just beeps a few times when we plug it in. . It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Eden Pure could not help me. results . Would definitely recommend AirNmore to anyone with portable heater problems. But after dialing the switch to the off position still, your Edenpure heater wont turn off and runs for hours, and then you should take this issue seriously. EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. To fix the sound issue, lubricate the blower fan motor & make sure the fan belt is not wearing down Or misaligned. Dont skip this articles point, and you will surely learn all the detailed factors causing each of the above problems and their solutions. He was right. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Thanks so very much! Continue being a Good Samaritan!!! Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. I bought from him because he was so helpful! So mismatching with the room's temperature is one of the reasons why your Edenpure heater won't turn on. If you have any questions, please call us at800-707-8725. Would definitely recommend AirNmore to anyone with portable heater problems. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. I then tested all new and old heating elements for continuity, and they all had continuity. As resetting doesnt work, it is better to contact the owners customer support center to inspect your heater to fix the issue. My GEN4 model A4428 . Be the first to answer 8/29/2013 5:02:30 AM EDENPURE GEN4. Eden Pure could not help me. It is lovely here in Kansas today. Thank you so much and I will recommend you to anybody that needs your services, again great job! EdenPURE 6 Air Purifier Model A4647 Great guy and a super family run business to deal with ! After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Any suggestions? Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. Thus ensure there are no shorted wires in your heater. He suggested a clever, no-cost simple fix and it worked great! Garrettsville, OH Now re-plug the power cord to the electric outlet. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. It was a real pleasure dealing l with Paul at AirNmore. Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. Customer: Electric 2012 JA: How long. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. If you have any questions, please call us at 800-707-8725.
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