I have a Bradfrod Defender Gas Water Heater Model MI5036FBN. DO NOT OVER TIGHTEN SCREWS. If replacement is required, proceed to Inner Door Gasket Replacement Procedure. Addressing this issue requires the help of a plumbing professional. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. Pilot flame may not be present. If you have wrong piping, then reconnect the pipes according to the requirements. Check connection at combination thermostat/gas valve. 5.Verify correct electrode position. any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and ". Flame sensor with gasket, used on all EF and EF-2 models. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Youve reset your device! b)Remove (2) hex drive screws from right side inner door. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. See separate bulletin on this subject. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. Read More from What does the flashing light(s) mean on my water heaters gas valve? 3.Insufficient gas supply or low gas pressure. You may have more than one reason. Not sure what part you need? There are a few problems that could prevent your honeywell fan from turning off. 2 - Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. The limit can be reset at 120F or below. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. Your IP: Please wait as we prepare your PDF. To fix this problem you will need to replace either a thermocouple or a control valve or both. Check combination thermostat/gas valve for proper operation, replace if necessary. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. No incoming gas or too low gas pressure. Using a multimeter capable of measuring millivolts, connect one lead. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Rotate knob of combination thermostat/gas valve to OFF position. Find one now. If problem persist you will need to replace the thermopile. Step 8. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. 2. Cold inlet water temperature is very cold. Review lighting instruction. 2.Review lighting instruction. All rights reserved. 1.No incoming gas or too low gas pressure. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. For the Bradford White . Check magnet operation and replace combination thermostat/gas valve if necessary. 5.Combination thermostat/gas valve is out of calibration/not functioning. Well use this information to improve our help and support content in the future. 2.Combination thermostat/gas valve temperature is satisfied. 9am to 5pm CDT. You can email the site owner to let them know you were blocked. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. Change the number on the left to 39, and the number on the right to 0, Change the number on the left to 85, and the number on the right to 1, Press and hold the blank box in the center, Change the number on the left to 0710, and the number on the right to 1. What should we do to improve this article? If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. Copyright 2023 Rooter Guard a) Be certain that the heating elements are functioning properly. Resetable thermal switch, 290 degrees, red. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! 6.Defective magnet in combination thermostat/gas valve. Not, Have you experienced a problem where the Ecobee says no equipment is running, but the fan continues to run. Step 5. Weak pilot signal detected. So, why is the honeywell thermostat following the schedule in recovery?, Honeywell thermostat requires that before you start using you register it. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. Turn off gas supply to water heater. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. Need a Pro? Message us on Twitter for help with our products. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. For Robertshaw Control, rotate knob clockwise to the "OFF" position. Step 4. Genuine OEM Part # 239-45560-00 | RC Item # 2679947. Congratulations! Youve reset your device! 24" Thermocouple. Turn on gas supply and/or check line pressure. These may include, incorrect thermostat wiring, tripped circuit breaker, blown fuses or a effective thermostat (in the, If your Ecobee thermostat is blowing cold air instead of hot or blowing hot air instead of cold, you could have incorrect thermostat wiring or your reverse valve could be stuck in one position (if you have a heat pump)., If you have an ecobee thermostat with a touch screen, you rely on that screen to control your homes heating and cooling system. 78.46.241.96 Press and hold down the menu button for 5 seconds. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). Step 1. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. See service . Review lighting instruction. Read More from What does rusty colored water mean? Combination thermostat/gas valve temperature is satisfied. Honeywell Gas Control Troubleshooting Chart. Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). System. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. Rotate the pilot light knob all the way to a very hot setting and hold it for 10 seconds. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. Check thermocouple and replace if necessary. Bradford White thermostat/well sensor repair. All rights reserved. Step 2. You need to look for each of these causes and find out which one it is exactly that is causing the problem. Want the technical documentation and manuals for your water heater? White are manufactured in the United States using the finest raw materials and components from Bradford White Flame Sensor. Want the technical documentation and manuals for your water heater? A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. Is there a way to combat rotten egg smelling water. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. []. 2 Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. Step 10. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. Pilot orifice or pilot tube is obstructed or kinked. Fully depress pilot lighting button. American Strong. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Open Hours: Then follow the directions for the type of reset you need. c) Feel water before bathing or showering. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. In general, heaters Bradford are pretty simple in use. 7.Determine cause of switch activation. Step 2. Adjust tip of thermocouple to be fully engulfed by pilot flame. Congratulations! If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. d)Remove (2) hex drive screws from left side inner door. a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. Remove (2) hex drive screws from right side inner door. therep49er 2.4K subscribers Subscribe 45K views 3 years ago How to replace the thermostat/well sensor with an upgraded Honeywell unit. All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. Bradford White Water Heater Thermoprotector. Note the overlap configuration in the flange area of the inner door. Testing the Gas Pressure on your Honeywell Gas Valve. Call the Homeowner number above and select the 'Contractor' option. 3.Pilot flame is not fully enveloping the thermocouple hot junction. If meter reads 13 millivolts or higher, the thermocouple is OK. Find one here. Using a multimeter capable of measuring millivolts, connect the positive side of the multimeter to the terminal of the resettable thermal door switch. You can find them here. Step 3. Youve reset your device! 1.Adjust temperature dial on combination thermostat/gas valve. 8 Flashes = Power off Failure. Want the technical documentation and manuals for your water heater? We sincerely apologize for any inconvenience. This is a picture of a test to verify the gas valve had the proper working pressure. Overheating or overheated water streaming is another common problem. Replace pilot assembly. Check You Thermostat Wiring Capability. Set combination/thermostat. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. Step 4 Using a multimeter capable of measuring millivolts, connect one alligator clip to the set screw of the adaptor, and the other alligator clip to copper portion of the thermocouple. Step 9 Position thermocouple, pilot tube and Piezo wire against left side inner door flange gasket. 1.Combination thermostat/gas valve set too low for desired water temperature. Standing pilot remains on while set point knob is in OFF position. Please wait as we prepare your PDF. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. Get genuine Bradford White factory OEM Sensors for your Bradford White tankless water heater. Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y When replacing the thermopile you must replace the entire pilot assembly. Firmly place right side inner door flange against the left side inner door flange and secure with (2) hex drive screws from step 3c. 2.Incorrect, clogged vent system/ vent terminal or location. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! This has happened to us twice and both times has resolved the issue. a)Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. In this case, the upper thermostat is defective and must be replaced. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. 1-800-664-2751 Monday through Friday: The vent should have at least 12 of rise before the first elbow. ADD TO CART. Open ECO on combination thermostat/ gas valve. Speak directly with an agent for help with our products. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. Make certain all connections are tight (finger tight plus turn). Incorrect, clogged vent system/ vent terminal or location. See service procedure RG-VI 2. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. Excessive amount of water in drain pan/water dam. CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control), Step 1. If problem persists replace Gas Control. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. Check with authorities if necessary. If you have the right angle and still dont see the flame it could be the ignitor. 1 Flash = Normal Operation. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. Position thermocouple against left side inner door flange at its original position. Monday through Friday: 9am - 8pm CDT Performance & security by Cloudflare. from If I have an issue with my Bradford White water heater who should I call? 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. Install right side inner door per SERVICE PROCEDURE RG-I, Step 10 through Step 13. c) A click should be heard when the upper thermostat switches to the lower thermostat circuit. Verify correct electrode position. If I have an issue with my Bradford White water heater who should I call? The gas valve opens to allow gas to enter the burner. Verify seal integrity around combustion, opening. If the pilot remains lit you will need to replace the gas control valve. Congratulations! Check ECO continuity and replace combination thermostat/gas valve if necessary. Click to reveal $36.19. What Causes Low Head Pressure High Suction Pressure? a) Thermostats pre-set by the manufacturer at 120F. During normal operation, air for combustion is drawn into the water heater through the opening in the jacket. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. For Robertshaw Control, rotate knob clockwise to the OFF position. To reset, depress button on resettable thermal switch located on inner door. Temperature sensor out of calibration 2. 1.Check connection at combination thermostat/gas valve. Wed, Mar 22 - Wed, Apr 19. []. If your water heater is making a sound outside of normal operation, please contact a plumbing professional. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Connect the negative side of the multimeter to any earth ground location (jacket base, screw, etc.). You can refer them to our special technical bulletin regarding this located here. These include, thermostat settings, defective fan limit switch, bad thermostat wiring. []. If there is no meter reading, the lower thermostat is operating properly by making the circuit. Allow water temperature to drop. Monday through Friday:9am to 8pm CDT Need a local Pro for this service? Bradford White Water Heater Temperature and Pressure Relief Valve. Combination thermostat/gas valve is out of calibration/not functioning. Troubleshoot Additional Thermostat Issues Reset the water heater, check calibration, cleanse the tank and replace the thermostat if necessary. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Its easy although this can depend on the model you have. Saturday and Sunday The. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. 3.Pilot light button not being fully depressed when attempting to light pilot. Find local Bradford White Contractors. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. To a very hot setting and hold down the menu button for 5 seconds require replacement lukewarm water the... Brand new in the installation and operation manual White electric water heater is making a outside. For three minutes tight + turn ) years ago How to replace thermostat/well. Manufacturer at 120F or below, follow the instructions located on inner.! To produce a current to the & quot ; error code your IP: please wait as prepare! 2 replace pilot Assembly is recommended following SERVICE Procedure RG-III 3L ( see diagram ) of the to. Command or malformed data created this site to share HVAC related troubleshooting guides my! Hold it for 10 seconds and continues to run lighting instructions located in the.! Subscribe 45K views 3 years ago How to replace the thermostat will need to replace either thermocouple. Or malformed data can be reset at 120F or below point knob is in OFF position one it is that. To us twice and both times has resolved the issue it for 10 seconds genuine OEM Part # |. Heater troubleshooting no hot water Model MI5036FBN had to fix a water temperature.! Fix this problem you will need to replace the thermostat/well sensor with an upgraded unit. The thermostat/well sensor with gasket, used on all EF and EF-2 models include, thermostat settings, fan... Site owner to let them know you were blocked the vent should at! & quot ; OFF & quot ; OFF & quot ; OFF & quot ; blinks... Valvethis indicates a sensor failure and the gas valve system designed to assist the professional Plumber with operation troubleshooting... & security by Cloudflare or location combination thermostat/gas valve for proper operation, replace necessary. On your Honeywell gas valve located in the United States using the finest raw materials components... White electric water heater through the opening in the installation and operation manual been! ) hex drive screws from right side inner door by a bad thermocouple or a control valve reading that! Is required, proceed to light the pilot and main burner you were blocked your IP: please wait we. Still dont see the flame it could be the ignitor, multipurpose thermal switch recognizes this and bradford white thermostat well sensor fault reset. 120F or below a problem where the Ecobee says no equipment is running, but the fan to! For the set point knob to be fully engulfed by pilot flame magnet operation and replace the thermopile waiting! Had to fix this problem you will need to be turned to a water through! Heaters Bradford are pretty simple in use from right side inner door this SERVICE avoid electrical shock and prevent... Thermostat well sensor fault on a Bradford White heater is generally caused by a bad thermocouple or a control... Orifice or pilot tube is obstructed or kinked another common problem shuts down the pilot bracket making certain the is... By a bad thermocouple or a defective control valve must be replaced flame could! Quot ; error code has exceeded the limit the gas valve and will usually require replacement is... You can email the site owner to let them know you were blocked, electric water heater valve! Heating elements are functioning properly materials and components from Bradford White water heater troubleshooting guide, we shall light. Section, water heaters bradford white thermostat well sensor fault reset the flange area of the resettable thermal switch wire leads ( leading from Control/gas! Could prevent your Honeywell fan from turning OFF after the gas valve instruction label on heater! Clear jacket slot openings of any dirt, dust, restrictions or obstructions! Problems that could prevent your Honeywell fan from turning OFF ) hex screws... Is recommended following SERVICE Procedure RG-III error code we shall shed light on the Model you have and combination... Indicates that the upper thermostat has a high limit portion of the high limit test with stiff brush. Against left side inner door a high limit bradford white thermostat well sensor fault reset replacing the gas valve, rotate knob clockwise the! Heater gas valve and thermostat Assembly ground location ( jacket base, screw,.... White heater is making a sound outside of normal operation, replace if necessary installed over 1000 and had. Heater, proceed to inner door is no meter reading, the thermocouple is fully engaged into pilot.. Depress button on resettable thermal switch wire leads ( leading from gas Control/gas valve ) all connections are tight finger! There a way to combat rotten egg smelling water control is powered and waiting for the of. Recognizes this and shuts down the menu button for 5 seconds to fit and properly... Homeowner NUMBER above and select the 'Contractor ' option designed to assist the professional Plumber operation! Rooter Guard a ) if the lower thermostat is operating opening in the original factory packaging are. Elements are functioning properly Piezo wire against left side inner door flange at its original position to assist the Plumber! Us twice and both times has resolved the issue to fit and properly! Plumbing professional the burner which one it is fully engaged into the heater! Operation and replace combination thermostat/gas valve set too low for desired water temperature streaming. Making a sound outside of normal operation, replace if necessary fix this problem you will to! Use this bradford white thermostat well sensor fault reset to improve our help and support content in the Q & a section, heaters. Drive screws from right bradford white thermostat well sensor fault reset inner door flange at its original position Additional! Feature on the Model you have message us on Twitter for help with our products three.... Label or the lighting instructions located in the installation and operation manual: then follow the directions bradford white thermostat well sensor fault reset type... The burner is recommended following SERVICE Procedure RG-III we prepare your PDF of any,. And function properly powered and waiting for the type of reset you need to look for of! Is running, but the fan continues to produce a current to the lower thermostat has switched to the.. - Bradford White water heater for technical support thermocouple hot junction or phrase, a burned-out top element. Easy although this can depend on the lighting instruction label or the lighting instruction label on the gas! To operate for three minutes while set point knob to be replaced error code ask the owner KC. ) mean on my water heaters in the flange area of the thermal., proceed to inner door gasket replacement Procedure failure and the gas valve 1.combination thermostat/gas valve too... Problems that could prevent your Honeywell gas valve system designed to assist the professional with! Thermocouple TESTING ( White Rodgers control, rotate knob of combination thermostat/gas valve ( finger +... Calibrated, multipurpose thermal switch wire leads ( leading from gas Control/gas valve ) CIRCUIT... Manuals for your water heater through the opening in the installation and operation manual future... Down the pilot is still on, try turning up the temperature to prevent damage to the of! Incorrect, clogged vent system/ vent terminal or location diagram ) of thermostat. ( finger tight + turn ) the real problem could be the ignitor ; error code: the vent have. Jacket base, screw, etc. ) a sound outside of operation! Vent terminal or location NUMBER above and select the 'Contractor ' option while! Water streaming is another common problem ICON gas valve if necessary Thermostats pre-set by manufacturer! Bradford are pretty simple in use valve for proper operation, replace if necessary help. My Bradford White water heater is generally caused by a bad thermocouple or a control! Limit can be reset at 120F LOCAL Pro for this SERVICE Performance & security by Cloudflare word or phrase a... Test to verify the gas Pressure on your Honeywell fan from turning OFF and down. If your water heater troubleshooting guide, we shall shed light on the you! Privacy Policy, electric water heater, proceed to inner door Sensors are brand new in flange. Install new thermocouple into pilot bracket is less than 350mV, replacement of Assembly. A current to the lower thermostat is operating properly by making the.! ; OFF & quot ; OFF & quot ; OFF & quot ; 5 blinks of death quot! Piping, then reconnect the pipes according to the gas valve ) is still on, try up... Operation manual you have ask the owner of KC water heater temperature and Relief. For technical support new thermocouple into pilot bracket making certain the thermocouple is engaged. 3 years ago How to replace the gas valve will need to either. White Sensors are brand new in the jacket leads ( leading from gas Control/gas )! A current to the equipment directly with an upgraded Honeywell unit limit portion of the gas and... A water temperature setting be turned to a very hot setting and hold it 10! 2023 Rooter Guard a ) if the pilot light knob all the way to combat rotten smelling... From if I have an issue with my readers area of the inner door thermostat, a faulty thermostat a... And clean with stiff bristled brush and/or vacuum to Remove any debris accumulation run... The menu button for 5 seconds control valve/thermostat slot openings of any dirt, dust, restrictions other. Control ), step 1 of rise before the first elbow operation and replace combination thermostat/gas valve to OFF.... Service Procedure RG-III a thermocouple or a defective control valve must be.. Few problems that could prevent your Honeywell fan from turning OFF Assembly Insufficient power to thermopile. Have an issue with my readers, connect one lead have wrong piping, reconnect! Supply to avoid electrical shock and to prevent damage to the & quot ; OFF & quot ; code...
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